Privacy Policy

Introduction

At Zivae Financial, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule a consultation or appointment
• Contact us through our website forms
• Sign up for retirement seminars or webinars
• Request information about our services
• Subscribe to our newsletter or communications

This information may include your name, email address, phone number, date of birth, address, and financial information relevant to retirement planning.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide retirement consulting and financial planning services
• Respond to your inquiries and communicate with you
• Schedule and manage appointments and consultations
• Send you relevant information about retirement planning and our services
• Comply with legal and regulatory requirements
• Improve our website and services
• Detect and prevent fraud or unauthorized activities

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business and providing services to you
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of Zivae Financial, our clients, or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings, but disabling cookies may affect certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

SMS/Text Messaging Policy

By providing your phone number on our website, forms, or during scheduling, you consent to receive SMS/text messages from Zivae Financial for informational and service-related purposes.

Types of Messages You May Receive:

• Appointment confirmations and reminders
• Follow-up messages regarding your Medicare or financial consultation
• Educational updates related to Medicare, retirement planning, and financial services
• Important notifications related to your inquiry or services requested

Message Frequency:

Message frequency will vary based on your interaction with our services but will generally not exceed 2–5 messages per week.

Opt-In Process:

Users opt in by:

• Submitting their phone number through our website forms
• Scheduling an appointment via our booking system
• Requesting information about our services

By submitting your information, you are providing express consent to receive text messages from Zivae Financial.

Opt-Out Instructions:

You can opt out of receiving SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive text messages unless you re-subscribe.

Help Instructions:

For assistance, reply HELP or contact us directly at (227) 238-1080.

Message & Data Rates:

Message and data rates may apply depending on your mobile carrier.

Privacy Commitment:

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: